Shipping policy

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Method

We ship orders across Indonesia using trusted domestic courier services.
Available shipping options will be displayed during checkout.

Estimated Delivery Time

Estimated delivery time is 2–5 business days after the order has been shipped, depending on the destination and courier operations. Please note that delivery times are estimates only and may vary due to factors beyond our control, such as weather conditions, operational issues, or peak shipping periods.

Shipping Cost

Shipping costs are calculated based on the total order weight and will be shown at checkout before payment is completed. We also offer Free Shipping for orders that meet the minimum purchase requirement, subject to applicable terms.

Tracking Information

Once your order has been shipped, a tracking number will be sent via email so you can monitor the delivery status independently.

Shipping Delays

We are not responsible for shipping delays caused by courier services.
However, we will assist in monitoring the shipment if any issues occur.

Incorrect Address

Please ensure that the shipping address provided is complete and accurate. Incorrect address details may result in delivery delays or failed shipments.

Contact

If you have any questions regarding shipping, please contact hello@wearnyet.com